RETURNS AND REFUNDS

Welcome to Styleshive its owned by Netninjas Hub Private Limited, a crucial element of our commitment to ensuring a stress-free shopping experience for our esteemed clientele. We urge you to familiarize yourself with this policy, as it serves as the cornerstone for seamless transactions on our website.  

By utilizing our website and engaging in purchases, you acknowledge and adhere to the terms outlined in this Return and Refund Policy.  

Eligibility For Refunds:  

A refund can only be granted if an item meets the following criteria:  

• The item must be returned in its original packaging.  
• All attached tags must remain intact.  
• Ideally, the item should be unworn and in its original condition.  

Refunds are typically processed within 5-7 business days upon receiving the returned items and completing a thorough inspection.  

Return Process Guidelines:  

In case you wish to initiate a return, please reach out to our customer service department.  

Provide your order number and detailed information regarding your request. Including any relevant documentation to support your claim is appreciated. Additionally, kindly provide your contact information for further clarification if necessary. Remember, items must be returned unused, in their original condition, inclusive of packaging and attached tags.  

Refund Disbursement:  

Refunds are generally processed within 5-7 business days using the original payment method.  

Partial Refunds:  

In specific instances, we may issue partial refunds for items returned with minor damages or missing accessories, subject to assessment.  

Shipping Costs:  

Shipping costs are non-refundable unless an error on our part has occurred. Regrettably, we are unable to reimburse shipping fees for returns.  

Refund Exemptions:  

Refunds do not apply in certain scenarios:  
 

• Custom products qualify for refunds solely in case of damage or incorrect packaging upon arrival.  
• Items returned without original packaging or tags will not be eligible for refunds.  
• Products exhibiting signs of wear or use beyond what is necessary for inspection will be exempted from refunds.  

Any exceptions to these policies will be clearly communicated during the purchase process.  

We genuinely value your time and attention devoted to reviewing our Return and Refund Policy. Our commitment is to deliver a transparent and seamless shopping experience. In the event you have any queries or require further assistance, we are always available to help.